Disability & Civil Rights Compliance

Digital Accessibility Statement

Statutory Framework: Americans with Disabilities Act (ADA Title III), Section 504 of the Rehabilitation Act, & ACA Section 1557
Standards Target: Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

Our Commitment to Universal Access

J&J Medical Supply is committed to ensuring that our digital resources, equipment information, and intake pathways are accessible to individuals of all abilities, including users with visual, auditory, motor, and cognitive disabilities.

We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our site incorporates high-contrast text rendering, keyboard navigation focus indicators, screen-reader semantic markup, and responsive scaling to ensure equitable access across assistive technologies.

Auxiliary Aids & Alternate Formats

If you have difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please contact us. We will work directly with you to provide equipment information, insurance guidance, or intake assistance through alternative, accessible channels:

  • Voice / TTY Phone Support: (562) 406-1028 (Mon–Fri, 9:00 AM – 3:00 PM PST)
  • Direct Intake Fax: (562) 278-0234
  • Physical Facility Access: 12440 Firestone Blvd, Suite 1025, Norwalk, CA 90650
Non-Discrimination Notice: J&J Medical Supply complies with applicable Federal civil rights laws and does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, age, disability, or sex.